Your privacy is important to us. This policy explains how BitMine Pro collects, uses, and protects your information.
Last Updated: May 24, 2026Summary: BitMine Pro collects only the data necessary to provide our cloud mining services. We do not sell your personal information to third parties. All sensitive data is encrypted and stored securely.
BitMine Pro ("we," "our," or "the App") is a cloud-based cryptocurrency mining platform available on Android devices. Our services include cloud mining contracts, staking, referral programs, and cryptocurrency deposit and withdrawal functionality.
This Privacy Policy applies to all users of the BitMine Pro mobile application and any related services we provide. By using our application, you agree to the collection and use of information in accordance with this policy.
| Purpose | Data Used |
|---|---|
| Account creation and authentication | Name, email, hashed password |
| Processing mining contracts | Account ID, balance data, contract details |
| Processing deposits and withdrawals | Payment tokens, wallet addresses, amounts |
| Sending OTP verification emails | Email address |
| Referral commission calculations | Referral codes, account relationships |
| Customer support | Email, account history, support messages |
| Fraud prevention and security | Device info, transaction patterns, risk scores |
| App improvement and bug fixing | Crash logs, error reports, usage patterns |
| Legal compliance | Transaction records, account information |
All user data is stored in Google Firebase Realtime Database, which provides industry-standard security including:
Security Note: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We encourage users to use strong, unique passwords and to keep their email accounts secure.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We retain your personal data for as long as your account is active or as needed to provide services. Specifically:
You can access and update your personal information at any time through the Profile section of the app. You can change your name and password directly within the app.
You have the right to delete your account at any time. Go to Profile → Delete Account. Upon confirmation, all your personal data will be removed from our active systems. Note that deletion is irreversible — all mining contracts, balances, and referral earnings will be permanently lost.
You may request a copy of your data by contacting us at support@bitmine.space. We will provide your data in a structured, machine-readable format within 30 days.
You may opt out of non-essential communications by adjusting notification settings in the app. Note that transactional emails (OTP verification, withdrawal confirmations) cannot be disabled as they are essential for account security.
If you are located in the European Economic Area, you have the right to:
BitMine Pro is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@bitmine.space and we will delete such information from our systems.
The BitMine Pro mobile application does not use browser cookies. However, we may use similar local storage mechanisms:
We do not use cross-app tracking, advertising identifiers, or third-party analytics SDKs.
Our app may contain links to external websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review the privacy policies of any third-party services you use in connection with BitMine Pro.
Third-party services we integrate with:
BitMine Pro involves cryptocurrency transactions which carry inherent risks:
Your information may be transferred to and processed in countries other than your country of residence. Google Firebase infrastructure operates globally. By using BitMine Pro, you consent to the transfer of your information to facilities located in other countries, which may have different data protection laws than your country.
Where required by applicable law, we ensure appropriate safeguards are in place for such transfers, including data processing agreements with our service providers.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
Your continued use of BitMine Pro after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
BitMine Pro Support
Email: support@bitmine.space
Website: bitmine.space
Response Time: Within 48 business hours
This Privacy Policy is governed by and construed in accordance with applicable laws. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the competent courts.